Privacy Policy

Last updated: 2026

PawCrest (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit pawcrest.shop, how we use it, and the choices you have.

1. Information we collect

When you place an order or contact us, we collect the name, shipping address, email and phone number you provide, along with order details and payment confirmation tokens from our payment processor. We do not store full payment card numbers on our servers.

We also collect anonymous browsing information (pages viewed, referring site, device type and IP-derived country) to understand how visitors use the shop and to keep it secure.

2. How we use information

We use the information you provide to: (a) process and ship your orders; (b) respond to your support questions; (c) prevent fraud and abuse; and (d) send service emails about orders you placed. With your separate consent, we may also send occasional marketing emails which you can unsubscribe from at any time.

3. Sharing

We share information only with the service providers we need to run the shop, including our payment processor, shipping carriers, customer support tooling and analytics. We do not sell personal information.

4. Cookies

PawCrest uses essential cookies for cart and checkout, plus optional analytics cookies that help us improve the experience. You can refuse non-essential cookies in your browser settings without losing core shop functionality.

5. Your rights

You may request a copy, correction or deletion of your personal data, or restrict how we process it, by emailing privacy@pawcrest.shop. We will respond within 30 days.

6. Contact

PawCrest, 1820 Hawthorn Park Drive, Suite 240, Wilmington, DE 19801, United States.
Email: privacy@pawcrest.shop